We know that people don’t always upload pictures on the day that they’re taken. For that reason (and to make it easier to find later) we sort the photos you upload by the date that the photo was taken, not by the date it was uploaded to MiMedia. If you’ve just uploaded a picture from your cousin’s wedding five years ago, and now you can’t find it, you may not be looking far enough back in your history on the Photos page.

Sometimes, the metadata for a photo is changed as it moves from your camera to your computer to your mobile, etc. If this has occurred, then it’s likely your photo brought with it the date that the picture was last modified on your computer. This is something that happens outside of MiMedia and unfortunately not something that we can control. You may want to do a quick browse through your Photos page to see if it’s landed on another date.

If the upload of the photo did go through, go back to the Home page and hover over Photos – your most recently uploaded Photos will be shown here. If the upload was successful, you can click on the picture directly from here and head back to where it’s storage location on your Photos page.

If none of the above work for you and you still cant find your photo, never be afraid to reach out for help! Please Contact Us for assistance.